Experience Recovery reports from the Voice of the Scout fall session are now available for Scout executives to view on MyBSA. These reports list requests made by members to have someone from their council contact them about their Scouting experience. Reaching out to these members is considered a critical step for addressing retention.
Here are three tips on how your council can effectively leverage this report:
Lastly, all survey responses are in the process of uploading onto the VOS Dashboard. Once this is complete in the coming weeks, councils will be able to see their results and read all member comments directly down to the district level. When the dashboard clears, a notice will be posted here and an email will be sent to Council Key 3s. National level findings, analysis and infographic report will be socialized by January 8.
Until then, councils are encouraged to socialize a broad “thank you” to their members on websites, newsletters and social media for participating in the Voice of the Scout!