Fall VOS Feedback Is Live: Four Ways Districts Can Take Action

November 24, 2015

Councils and districts can now peer into the minds of more than 98,000 Scouts, parents, volunteers and chartered organization representatives thanks to the feedback and insights collected in October’s Voice of the Scout.

The results can be found on your VOS dashboard, providing a structured, streamlined way to review feedback at both council and district levels. Using this information helps identify strengths and weaknesses, while also gathering ideas for improvement directly from the families, volunteers and organizations.

How to Best Use These Results

As an outreach, VOS becomes more effective when action is taken from the feedback. Getting to the district level makes this exercise less intensive and makes the most of Scouting’s youth, volunteer and chartered organization experiences.

Check out four strategies districts can use with their feedback below.

Identify the driver questions with the lowest agreement: Are there one to two actions that can be taken in the next 90 days to improve any of these low agreement experiences?

Review the comments for promoters, passives and detractors: Identify reoccurring topics or suggestions that can be addressed now or this winter.

Elevate, celebrate and communicate the positive: In the quest for continuous improvement, often overlooked is the fact that a majority of respondents are promoters! Share what’s working well with parents, unit leaders, chartered reps and the broader community when promoting Scouting.

Report back: Communicate findings and actions before the new year. No improvement is too small.

Where Can You Access the Dashboard?

Council and district professionals can access the dashboard on MyBSA. Council Key 3, committee chairs and district Key 3 all have access on MyScouting. What’s more, comments from the dashboard can be downloaded into spreadsheets for in-depth review of the feedback.

If you have any questions or would like to learn more about the VOS program or dashboard, reach out to vos.scout@scouting.org.

Hayley Cordaro

Hayley Cordaro is a member of the Communications team at Boy Scouts of America. She loves sharing inspiring success stories and uncovering new ways volunteers and employees can make the most of their Scouting experience. If you have story ideas or questions, reach out to us at communications@scouting.org.